At China Trip, we truly care about how you feel at every step of your journey—from the moment you book with us to the memories you take home after your trip. Nothing matters more to us than your travel experience and overall satisfaction.
The reviews below are real stories shared by travelers who have explored China with us. Their honest feedback means a lot to us and helps us do better every day.
We would also love to hear your thoughts, as your suggestions help us create even better trips for future travelers.
Rating
Customer Review
Amazing Guide with Great Knowledge and a Warm Heart
Overview Rating
Our Service:Excellent
Our family of four, including two teenagers, had an unforgettable trip in China thanks to our amazing guide, Ben. His deep knowledge of Chinese history and culture brought every destination to life, and his excellent English made everything easy to understand and engaging for both adults and teens. When a health issue required us to adjust our plans, Ben was incredibly patient, flexible, and caring. He went above and beyond by treating us to a surprise dumpling dinner and a local theater performance—an experience we will never forget. Throughout the journey, we felt genuinely looked after. We learned so much and could not recommend Ben more highly.
Three Beautiful Days in Tibet
Overview Rating
Our Service:Excellent
We had an absolutely wonderful three-day journey that exceeded all our expectations. The first day took us to Leprong Monastery, which was without a doubt one of the most spiritually moving and beautiful places we have ever visited. The second day was centered around the iconic Potala Palace, whose powerful presence overlooking the city was truly unforgettable, along with several other fascinating sites. Lunches were excellent and thoughtfully arranged, with a Tibetan restaurant one day and an Indian restaurant the next. On the third day, we enjoyed a breathtaking drive into the mountains to Yomdrok Lake, where the views were simply stunning. This trip was perfectly paced, deeply enriching, and full of unforgettable moments. Highly recommended.
Beijing Magic Adventure
Overview Rating
Our Service:Excellent
Our time in Beijing was made truly special by our guide, Rick Lee. Thanks to his perfect English and engaging storytelling, every sight came to life. Beyond an incredible experience, we feel like we've left with a new friend.
An Unforgettable Family Trip in Chengdu
Overview Rating
Our Service:Excellent
Chengdu was the first stop on our family's 2026 China trip, setting an unforgettable tone for the journey ahead. From the very beginning, our guide, Helen, was incredibly friendly, enthusiastic, and professional. Her passion kept us engaged as we explored the city's landmarks, and her extensive knowledge deepened our understanding of Chengdu's rich culture and history. For me personally, the highlight of the trip was undoubtedly the visit to the Chengdu Research Base of Panda Breeding—Helen's excellent explanations made the visit even more meaningful.
Xi’an trip with Abby
Overview Rating
Our Service:Excellent
Our third stop in China was Xi'an, which we reached by bullet train. We were warmly greeted right at the exit by our tour guide, Abby, who had thoughtfully brought a wheelchair for an elderly member of our group. This first act of kindness set the tone for the entire journey. Abby proved to be exceptionally caring, friendly, and attentive throughout our tour. As we explored the ancient city's magnificent highlights, like the Terracotta Warriors and the City Wall, her knowledge and consideration made everything seamless and enriching. We thoroughly enjoyed our trip and would strongly recommend Abby as your guide in Xi'an.
Absolutely Magical Yunnan Journey!
Overview Rating
Our Service:Excellent
My husband and I have just returned from a seven-day, six-night trip to Yunnan, the most unforgettable memory of our journey, and we are still basking in the joy of the trip. This wonderful trip wouldn't have been possible without the warm and attentive team.From the breathtaking scenery to the delicious local cuisine you recommended (every meal was unforgettable!), every detail was perfect. You not only showed us the sights of Yunnan, but also truly immersed us in its beauty.
For anyone dreaming of exploring Yunnan, we highly recommend this travel agency and this dream team. It wasn't just a trip, but a spiritual cleansing. We are already looking forward to returning to Yunnan.
Shanghai and Suzhou with kids
Overview Rating
Our Service:Excellent
Michelle from China Trip was an absolute treasure. She is not only warm and incredibly knowledgeable about history but also full of practical tips that made our trip seamless and rich. Her care went far beyond guiding: after our 7-hour train arrived late at night, she met us right on the platform, helped with our bags, and—thinking of our tired children—quickly arranged takeaway food. It was this kind of thoughtful, anticipatory care that made us feel so welcomed and looked after. We are deeply grateful and couldn't recommend her more highly.
Discovering the Rich History of Shanghai
Overview Rating
Our Service:Excellent
Our two-day Shanghai tour with China Trip perfectly concluded our three-week trip to China. Our guide, Mary, was simply amazing—energetic, enthusiastic, and incredibly knowledgeable, especially in architecture. Her flexible arrangements and thoughtful service made us feel warm and comfortable when our family felt tired from the journey. She always kept us excited and energized. We are very grateful for her detailed and insightful explanations and highly recommend her to all travelers.
Excellent Service, Trusted Choice
Overview Rating
Our Service:Excellent
Yasmine from China Trip provided us with truly exceptional service. She was incredibly professional, responsive, and meticulous in planning our customized week-long tour of Northeast China. Her patience and care were outstanding—she seamlessly handled all our bookings, including last-minute upgrades and ticket rebookings for our group. This was our second trip with China Trip, and once again, everything from the guides to the vehicles was of the highest quality. We always felt completely cared for. A heartfelt thank you for your unwavering commitment to excellence. We will definitely be returning customers.
Everything Set for an Amazing Journey
Overview Rating
Our Service:Excellent
The staff provided incredibly helpful and informative guidance in choosing the perfect tour for me, and went above and beyond to accommodate my extra requests and trip extensions. The booking process was seamless from start to finish. I am now thrilled and eagerly looking forward to what I know will be a fantastic vacation!
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Choose China Trip for authentic local experiences, carefully designed routes, and warm, professional service. We connect you with real China—culture, cuisine, history, and people—ensuring a smooth, meaningful journey you’ll always remember.
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Opening Hours
24/7 Open Daily | Bank Holidays: 10am - 4pm
Tel:+(86)18402943372
E-mail:service@chinatrip.cn
Address:Xi An Cao Cao International Travel Agency Co., Ltd.Room 801, 8th Floor, Building C, Huicheng Tianxi, No. 1, South Section of Zhuque Street, Yanta District, Xi'an City, Shaanxi Province